Effective Date: April 9, 2026 | Last Updated: April 9, 2026
TR Custom Homes LLC (“Company,” “we,” “us,” or “our”) is a custom home builder based in Texas. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you visit trcustomhomesllc.com (the “Site”) or contact us through our website’s contact form.
By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please do not use our Site.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you submit our contact form. This may include:
Contact Form Information: When you reach out to us, we may collect your name, email address, phone number, and any message or project details you choose to share with us.
We do not collect any sensitive personal information (such as financial data, Social Security numbers, or government-issued IDs) through our website.
2. How We Use Your Information
We use the personal information you provide solely to:
— Respond to your inquiries and questions submitted through our contact form.
— Communicate with you about our custom home building services.
— Follow up on project requests or estimates you have requested.
— Improve our website and customer service.
We will not use your information to send unsolicited marketing communications without your consent.
3. How We Share Your Information
We do not sell, trade, rent, or otherwise transfer your personal information to third parties, except in the following limited circumstances:
Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website or conducting our business (such as email or hosting providers), provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers: If TR Custom Homes LLC is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
4. Cookies and Tracking Technologies
Our Site may use standard browser cookies or similar technologies to ensure the site functions properly. These cookies do not collect personally identifiable information and are used only for basic site operation purposes (such as remembering form entries during a session).
You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of the Site may not function properly.
5. Data Retention
We retain personal information submitted through our contact form for as long as is reasonably necessary to respond to your inquiry and to fulfill any resulting business relationship. Once that purpose is complete, we will securely delete or anonymize your information, unless we are legally required to retain it longer.
6. Security of Your Information
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (Texas Residents)
As a Texas resident, you may have certain rights regarding your personal information under applicable Texas law, including the Texas Data Privacy and Security Act (TDPSA). These rights may include:
— The right to know what personal information we have collected about you.
— The right to correct inaccurate personal information we hold about you.
— The right to delete personal information you have provided to us.
— The right to opt out of the sale or sharing of your personal information (note: we do not sell your data).
— The right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided in Section 10 below. We will respond to verified requests within 45 days, as required by applicable law.
8. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site following any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
TR Custom Homes LLC
Texas, USA
Website: trcustomhomesllc.com
